For owner-run field service shops

Field service operations, set up and run right.

I help owner-run field service shops find where the week is going, set up the right software around it, and keep it running.

Free 30-minute call · Fixed prices in CAD · You deal with me directly

Veteran-owned · Nobel, Ontario · Remote, on your schedule

  • Veteran-owned Canadian business
  • Ontario-basedHeadquarters in Nobel, ON
  • CAD pricing + HSTFixed prices, shown up front
  • Your name on everythingSoftware and accounts stay yours
  • 30 days of free fixesAfter every setup goes live

Is this you?

The business is busy. The back office is the bottleneck.

I work with plumbing, electrical, HVAC, landscaping, cleaning, pest control and property maintenance shops with crews on the road and an owner stretched thin.

Invoices at the kitchen table

You're doing the paperwork after the crew's gone home.

Quotes that go quiet

A customer called twice about a quote, and nobody called them back.

A schedule that lives in texts

Every change means another round of calls.

Wrong job, wrong time

A crew showed up and the customer wasn't home, or went to the wrong job.

Paper forms in the truck

Finding one when a client asks takes half a day.

Software nobody uses

You bought it, it never got set up properly, and the team went back to the old way.

Tight cash in the slow months

The busy season was good, but cash still runs tight after it.

Everything lands on you

Which is why a week away never seems to happen.

If a few of these sound familiar, book a call and tell me what's going on. I'll tell you straight whether I can help.

How I help

Three steps. You know the price before we start.

  1. 01

    Audit

    After a free call, I look at how one part of your business actually runs, such as scheduling, quoting and invoicing or job paperwork, and give you a written plan to fix it.

    About 2 weeks · remote
  2. 02

    Setup

    I set up the tools from the plan around your crews and prices, bring in your old data, connect your email and books, and train your team.

    2 or 4 weeks to go-live
  3. 03

    Keep it running

    Light monthly help to make small changes as the business shifts and answer your team's questions, so the setup doesn't slide back.

    Month to month

Pricing

Fixed prices, shown up front.

All prices in CAD, plus HST if applicable.

Start here

Operations Audit

A close look at how one part of your business runs, and a written plan to fix it. Done by video and screen share.

$750 back toward a setup booked within 30 days

$1,500
one time · about 2 weeksBook a free call

Software setup

Essentials

$1,800
2 weeks, kickoff to go-live
  • Quoting, scheduling and invoicing in one place
  • One training session for you and your crew
  • 30 days of free fixes after go-live
Recommended

Complete

$3,500
4 weeks, kickoff to go-live
  • Everything in Essentials
  • CRM, online booking and automated follow-ups
  • Written how-to guides for your team
  • 30 days of free fixes after go-live

Keep it running

Monthly Support

$300/mo
Up to 2 hours a month
  • Small changes as the business shifts
  • Answers for your team
  • Can start after an Audit, no setup needed

Support Plus

$600/mo
Up to 5 hours a month
  • Everything in Monthly Support
  • Room for bigger changes and new tools
  • 3-month minimum after a setup
Full path

Audit + Complete setup + 3 months of Support

$1,500 + $3,500 + $900 − $750 credit

$5,150
CAD, plus HST

One-off question? Hourly Consulting is $150/hour, booked in 90-minute blocks ($225). CASL clean-up is available as an add-on, raised during an Audit or setup.

Websites and marketing

Get found, then get the work into your system.

Websites, Google listings, social and ads, each connected to the tools we set up so every lead turns into a job you can track.

See websites and marketing →
Trades websitefrom $2,500
Google Business Profile setup$400
Social postingfrom $500/mo
Ads managementfrom $600/mo
Photo of Brandon hereReal photo to be supplied

About

You deal with me directly.

I'm Brandon Nicksy. NSM is veteran-owned and headquartered in Nobel, Ontario, and I've been running a business since 2015. I work remotely with owner-run field service shops, on your schedule, and I set everything up in your name so it stays yours.

Testimonial placeholderReserved for a real client quote, with permission. Leave empty until supplied.

FAQ

Straight answers.

How do calls work?

Calls are by phone or video, case by case. The first one is a free 30-minute call where you tell me what's going on and I tell you straight whether I can help.

Do you come on site?

Most work is done remotely by video and screen share. Site visits are available across Parry Sound–Muskoka, Barrie and Orillia; travel and time are billed as agreed beforehand.

Why pay you when the software company onboards me for free?

Use the free onboarding. It shows you how the software works, but it doesn't know your crews, your prices or how your jobs actually run. I set the tool up around your business, bring in your old data, tie it to your email and your books, and stay until the team is using it.

Whose name are the accounts in?

Yours. Software and accounts are set up in your business's name, so you own them and keep them if we stop working together.

Can I start Monthly Support without a setup?

Yes. Monthly Support can start after an Audit with no setup needed. After a setup, there's a 3-month minimum.

Are prices in Canadian dollars?

Yes. All prices are in CAD, plus HST if applicable. For a one-off question, Hourly Consulting is $150/hour in 90-minute blocks ($225).

Free checklist

The Field Service Owner's Hours-Back Checklist

It's a short check of the places a field service week usually leaks time, from callbacks and scheduling to invoicing and job forms. It's two pages and takes about 20 minutes, and you finish with three fixes to start with, whether or not you ever call me.

Find out where your week is going.

Book a free 30-minute call by phone or video. If I can't help, I'll say so.

Free 30-minute callBook a free call